How Business Processes are Improved?

Organization
Software Engineering Group
Abstract
Graduation Theses defence year
2015-2016
Supervisor
Toomas Saarsen & Fredrik Milani
Spoken language (s)
English
Requirements for candidates
Although there are re-design patterns defined for how business processes can be improved, their usage and implementation in re-design efforts is a highly “creative” process. Each person or group sees the improvement opportunities differently and chooses to focus on different sets of patterns. This raises a number of questions such as what are the different “ways” business processes are improved or if the structure of the “as-is model” relate to certain re-design patterns? These questions are relevant as it can help understanding how re-design is approached and perhaps give a framework to this “creative” process. Furthermore, it is important to know if certain structures of “as-is” models will limit or enable better re-design when improving business processes. This thesis is about analysing a set of “as-is” and “to-be” process models in order to identify and categorize different ways that processes are improved (by suggesting changes) and to investigate the correlation between model structure and re-design patterns.
Level
Masters
Keywords
#BPM, #processimprovement

Application of contact

 
Name
Fredrik Milani
Phone
E-mail
milani@ut.ee