Data-Driven Process Analysis – A Case Study
Organization
Software Engineering and Information Systems
Abstract
Most information systems can log the transactions. These logs can be used to conduct process analysis using process mining tools. Although there are some automated tools, most analyses are still conducted manually. As such, this topic is about taking an event log for a financial business process and analyzing it using a process mining tool. The objective is to provide a descriptive analysis of the business process, highlight strengths and weaknesses in the business process, and propose a set of changes that, if implemented, can improve process performance. This thesis is in collaboration with a bank.
Graduation Theses defence year
2024-2025
Supervisor
Fredrik Milani
Spoken language (s)
English
Requirements for candidates
Level
Masters
Keywords
Application of contact
Name
Fredrik Milani
Phone
E-mail