Structuring Business Processes and Eliciting Requirements at the Estonian Literary Museum

Laura Lilleste
Business processes are often difficult to structure in large organisations. Business processes are often described by graphical process models. It is generally accepted that complex business processes are easier to understand when they are represented as a collection of smaller and simpler process models. Process models are also an important source of information for requirements elicitation. In this thesis the case of the Estonian Literary Museum (LM) is considered. The LM has problems with structuring their business processes. For modelling the business processes with variation at the LM, a decomposition-driven method is applied. In collaboration with the representatives of the LM, business process models describing the current business processes are created. Process models are created using the BPMN standard. Then software system support for the business processes is described. Using the process models with the software system support description and a method for requirements elicitation from BPMN models, the requirements for the software system are elicited. Applying these methods in the case study at the LM, helps structure the business processes and elicit the software system requirements. Since the business processes models are created in cooperation with the representatives from the LM and based on their current processes, the resulting models and software system requirements describe their actual business processes.
Graduation Thesis language
Graduation Thesis type
Bachelor - Computer Science
Raimundas Matulevičius
Defence year